Your VAT is at the border.We bring it back.

Every DDP shipment pays import VAT the moment goods clear customs. Most of it stays there, written off as a cost of doing business. STREAM recovers it globally, ensuring it comes back to your business.

IMPORT VAT RECLAIM

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This market is currently outside our coverage area. Visit the Countries Explorer to see where VAT recovery is available, or talk to us to discuss your needs.

RECOGNISED & ACCREDITED BY
US Commercial ServiceGreater Manchester Chamber of CommerceFAC memberHull and Humber Chamber of CommerceAEO South Africa
HOW VAT DISAPPEARS FROM YOUR SHIPMENTS
Pre-shipment compliance check
The C79 certificate or customs entry sits in a freight inbox. Finance never sees it. The reclaim window closes.
Wrong entity named as importer
If the customs declaration names your freight forwarder instead of your company, you lose the right to reclaim. Permanently.
No VAT registration in destination market
Without local registration or fiscal representation, many markets will not process your claim. The money stays where it is.
STREAM manages all three
Correct documentation, right entity on every filing, and representation in each market. Nothing gets left behind.
THE PROBLEM

You paid it at the border. Your P&L absorbed it.

Import VAT is charged the moment your goods clear customs.

On DDP shipments, that means you're fronting 19% to 25% of the goods value in each destination market, before a single sale is confirmed, and months before any refund could hit your bank account.

Most exporters absorb it quietly. Some try to manage it in-house and get buried in country-specific filing requirements. A few do nothing at all, treating a fully reclaimable tax as a permanent cost of doing business.

None of those outcomes are necessary. The VAT was always yours to get back.

◉ Complete Visibility
⇅ End-to-End Supply Chain
△ Freight Execution
◌ Disbursement
◎ Global Market Access
⊙ Import Tax Solutions
⇅ End-to-End Supply Chain
◈ Real-Time Tracking
❐ Pre & Post Compliance
⊞ Import VAT / GST Reclaim
THE PROCESS

How STREAM reclaims your import VAT

Four steps. Zero paperwork on your side. Every market handled.

01

We audit what you're owed

We analyse your shipments across every active market, calculating recoverable VAT going as far back as the statutory look-back period allows in each jurisdiction. Most exporters find they've left years of reclaims uncollected.

02

We handle local registration

Where needed, we register your business for VAT or appoint fiscal representation in the destination market. No local office required on your end. We cover the compliance obligation in full.

03

We file in your name

Your company is named as the importer of record on all customs documentation before we file. This protects your right to reclaim and keeps your records clean for audit. Nothing is done in a third-party's name.

04

The money comes back to you

Once the tax authority approves the claim, the recovered VAT is remitted to your account. We track approval timelines by market and follow up when delays occur, so nothing stalls without a reason.

Stop leaving import VAT at the border

On DDP shipments, you clear customs and pay the import VAT yourself, before a single sale settles. STREAM files and manages the reclaim across every eligible market and returns the funds to your business.

Shipping DDP is what puts the import VAT in your name in the first place, which is what makes it recoverable.

Read: Why DDP shipping makes your import VAT recoverable ↗
$45M+
USD in Foreign VAT Reclaimed by STREAM
▸ STREAM
150K+
Shipments handled by STREAM
▸ STREAM
COMMON FAILURE POINTS

Where most exporters lose the claim

Import VAT reclaim is not complicated. But it requires precision at each step, and most businesses have gaps they don't know about until the window closes. These are the most common points where the money disappears.

Wrong importer named on the customs entry
Only the entity named on the import declaration can reclaim the VAT. If your forwarder, courier, or a third party is named, that claim is gone.
Missing or misfiled C79 certificates
In the UK, HMRC issues C79 certificates monthly as evidence of import VAT paid. These need to be retained and matched against your VAT return. They rarely land where they should.
Claims filed outside the statutory window
Each market has a look-back limit. The UK allows four years. Most EU member states allow three to four. File late and the claim lapses regardless of how solid the underlying evidence is.
No fiscal representation in destination markets
Countries including Italy, France, and Spain require a local fiscal representative before accepting non-resident reclaim applications. Without one, the application will not be processed.
Goods used for non-taxable activities
Import VAT is only reclaimable if the goods relate to a taxable business purpose. Mixed-use shipments need to be handled carefully or the full claim can be disallowed.

The cost of leaving gaps unaddressed

Each of those gaps turns a reclaimable tax into a permanent cost.

None of those failure points is dramatic on its own. An invoice in the wrong inbox. A freight forwarder named where your company should be. A deadline no one flagged. But the result is the same in every case: import VAT you paid at the border that never comes back.

EXAMPLE

A $1M annual shipment into EU markets at an average 21% import VAT rate means $210,000 sitting at the border each year. If it is not claimed, that becomes $210,000 added to your cost of goods.

Not a fee. Not a tax. A cost you carry and your competitors may not.

→ Higher landed cost means less room to offer competitive DDP pricing
→ Cash stays locked at customs for weeks or months before any refund clears
→ Unclaimed VAT from prior years is still recoverable up to 4 years back in most markets
Not sure how much you have left unclaimed?

We audit your DDP shipments across every active market as part of onboarding. Most exporters find years of legitimate claims they never pursued.

Book A Free Audit
GLOBAL REACH

Markets where we recover your import VAT

We manage import VAT reclaim across the EU, UK, Switzerland, and Canada. Every market has its own filing process, timeline, and documentation requirements. We handle all of it.

8TH DIRECTIVE
For EU-based businesses

Companies established in an EU member state reclaiming import VAT in other EU countries use the 8th Directive process. Filed through the electronic portal in your home country.

13TH DIRECTIVE
For non-EU businesses

US, UK, Canadian, and other non-EU exporters reclaiming VAT in the EU use the 13th Directive. Each member state sets its own thresholds, required documents, and timelines.

EUROPEAN UNION — 27 MEMBER STATES
🇩🇪
Germany
4–6 week reclaim
19%
🇫🇷
France
4–10 weeks
20%
🇳🇱
Netherlands
4–6 weeks
21%
🇧🇪
Belgium
6–8 weeks
21%
🇮🇹
Italy
3–6 months
22%
🇪🇸
Spain
4–6 months
21%
🇵🇱
Poland
8–12 weeks
23%
🇸🇪
Sweden
4–6 weeks
25%
🇦🇹
Austria
6–8 weeks
20%
🇮🇪
Ireland
4–8 weeks
23%
🇵🇹
Portugal
6–14 weeks
23%
🇬🇷
Greece
3–6 months
24%
ALSO COVERED: 🇧🇬 Bulgaria · 🇭🇷 Croatia · 🇨🇾 Cyprus · 🇨🇿 Czech Republic · 🇩🇰 Denmark · 🇪🇪 Estonia · 🇫🇮 Finland · 🇭🇺 Hungary · 🇱🇻 Latvia · 🇱🇹 Lithuania · 🇱🇺 Luxembourg · 🇲🇹 Malta · 🇷🇴 Romania · 🇸🇰 Slovakia · 🇸🇮 Slovenia
BEYOND THE EU
🇬🇧
United Kingdom
Approx. 30 days
C79 certificate required | 4yr look-back
20%
🇨🇭
Switzerland
13th Directive | Annual submission
Min. CHF 500 per claim
8.1%
🇨🇦
Canada
GST / HST reclaim
Rate varies by province
GST/HST

Standard import VAT and GST rates shown. Reduced rates apply to certain goods categories. Processing timelines are indicative and subject to tax authority workload in each jurisdiction.

Documentation you need to retain

📄 DOCUMENTATION NEEDED:
Customs clearance entries (e.g. C88 or SAD in the UK and EU)
Commercial invoices showing goods value and description
Shipping waybills or airway bills
Duty and import tax payment receipts
Proof your company is named as importer on each entry
ELIGIBILITY

Do you qualify for import VAT reclaim?

The criteria are consistent across most markets. If your company is named as the Importer Of Record and pays the import VAT into any country with a VAT or GST regime, as you do on DDP shipments, you qualify. The core requirements are below.

Your company owns the goods at the point of import
The entity claiming the VAT must legally own the goods at the point of import. On DDP shipments you clear customs as the importer of record in your own name, which keeps the reclaim right with your business.
The destination country has a VAT or GST regime
Import VAT reclaim is available in any jurisdiction that operates a value-added tax system. This covers all EU member states, the UK, and over 140 countries worldwide.
The goods relate to a taxable business activity
Import VAT is reclaimable when the shipment serves a taxable commercial purpose. Pure personal imports or goods used exclusively for exempt activities do not qualify.

Not sure about your documentation?

Most exporters find gaps they didn't know existed when they first audit their import paperwork. We do this as part of onboarding at no cost to you.

Request A Free Audit
COMMON QUESTIONS

Import VAT reclaim, explained

Everything exporters ask us before they start recovering import VAT.

Can I reclaim import VAT if my company is not VAT registered in the destination country?

Yes, in most markets. Non-resident businesses reclaim through the 13th Directive process in the EU (or the 8th Directive for EU-based companies), and equivalent schemes elsewhere. Where local registration or fiscal representation is required, STREAM arranges it as part of the service.

How far back can I make a claim? Is there a time limit?

Every market sets a statutory look-back window. The UK allows four years; most EU member states allow three to four. As part of onboarding we audit your historical shipments and file for everything still inside the window.

How long does a reclaim actually take?

It varies by market: roughly 30 days in the UK, 4–6 weeks in Germany and the Netherlands, and up to several months in Italy, Spain, and Greece. We track each authority's timelines and chase delays so claims don't stall.

Do I need to ship DDP to reclaim import VAT?

You need to be the importer of record — which is exactly what DDP shipping does. It puts the import VAT in your company's name, which is what makes it recoverable. If a forwarder or courier is named instead, the claim is lost.

Is import VAT reclaim the same as foreign VAT reclaim?

They're related but different. Foreign VAT reclaim typically covers business expenses like travel and events. Import VAT reclaim covers the VAT paid at customs when your goods enter a country. STREAM specialises in the import side, connected directly to your DDP shipping flow.

What happens if my freight forwarder has been named as the importer on our customs declarations?

Historic claims under the forwarder's name are usually unrecoverable — only the named importer can reclaim. What we do is fix it going forward: STREAM ensures your company is correctly named on every future entry, and audits your history for entries that were filed correctly.

Does the abolition of Regime 42 affect my reclaim position in France?

France has moved import VAT to postponed accounting via the French VAT return, which changes the mechanics but not the recoverability. If you're importing into France we'll set up the correct treatment as part of your market onboarding.

Ready to recover your import VAT?

Book a free call with the STREAM team. We'll audit your current DDP shipments, identify what you're owed across your active markets, and tell you exactly what we can recover.

Get In Touch